Anti-Money Laundering (AML) & Know Your Customer (KYC) Policy – onlineskg.com

🎯 Purpose & Objectives

The purpose of this AML & KYC policy is to:

• Prevent the platform from being used for money laundering or financing illegal activities
• Ensure every user is verified and accountable
• Protect user funds and personal data from fraud or misuse
• Comply with relevant international, regional, and local regulatory frameworks

📚 Legal & Regulatory Basis

onlineskg.com adheres to global AML and financial compliance standards, including:

• EU Directive 2015/849 — on preventing misuse of the financial system
• EU Regulation 2015/847 — regarding information accompanying transfers of funds
• Sanctions, embargo controls, and dual-use goods regulations
• Applicable local AML and KYC laws in jurisdictions served

🔍 Defining Money Laundering

Money laundering includes actions such as:

• Converting or transferring illicit funds into legitimate assets
• Concealing the source, ownership, or movement of unlawful funds
• Possessing or using assets known to derive from criminal acts
• Participating in or facilitating any of the above

Even if the originating crime occurred outside the user’s jurisdiction, laundering proceeds remains illegal under AML laws.

🧾 Customer Identity Verification (KYC)

We classify user accounts by risk level and require verification before allowing withdrawals or large transactions.

✅ Step 1: Basic Verification (All Users)

• First & last name
• Date of birth
• Country of residence
• Gender
• Full address

This information must be accurate and complete before any withdrawal is approved.

✅ Step 2: Enhanced Verification (Transactions Over $2,000)

For users depositing or withdrawing more than $2,000, additional documentation is required:

• Valid government-issued photo ID (passport, national ID, driver’s license)
• Handwritten note with a randomly generated 6-digit code beside the ID
• Selfie of the user holding the ID

If automated verification fails, proof of address (e.g., utility bill, official correspondence) will be requested.

✅ Step 3: Source of Wealth / Funds Verification

For high-value transactions (above $5,000) or transfers exceeding $3,000, users must provide credible proof of financial origin. Acceptable documents include:

• Employment income statements or salary slips
• Business ownership documents
• Bank or investment statements
• Inheritance or family support documentation

Until verified, account functionalities—including withdrawals—may be suspended.

🏡 Proof of Address

If automated address verification is inconclusive, users must submit a document (issued within the past three months) showing their name and address. Acceptable documents include:

• Utility bills (electricity, water, gas)
• Bank statements
• Government letters with address details

🌐 Country Risk Classification

We apply a risk-based approach by classifying user jurisdictions into tiers:

📊 Transaction Monitoring & Controls

All deposits, withdrawals, and gameplay transactions undergo continuous monitoring. Our system flags:

• Large deposits without gameplay
• Rapid switching between payment methods
• IP or device anomalies
• Inconsistent account or identity updates

🔁 Deposit/Withdrawal Matching

Users must withdraw to the same account/method used for deposit to prevent third-party laundering. Exceptions require further verification.

🏢 Enterprise-Wide Risk Assessment

Each year, onlineskg.com conducts a comprehensive enterprise risk review, including:

• Evaluation of services exposed to financial risk
• Transaction flow and pattern analysis
• User location and demographic exposures
• Evaluation of payment channels and third-party risks

🚨 Reporting & Escalation (SAR)

When suspicious behavior is flagged:

1. Compliance team reviews the case
2. Escalation to senior compliance if necessary
3. Submission of Suspicious Activity Report (SAR) to authorities as required

Accounts may be suspended immediately to protect system integrity and preserve evidence.

📁 Record Retention Policy

We securely maintain records as follows:

• KYC Documents: 10 years post-account closure
• Transaction Logs: 10 years from transaction date

Records are encrypted and accessible only to authorized compliance personnel.

🔐 Data Privacy & Security

We comply with global privacy standards including GDPR. Personal data is never sold or shared except when legally required. All data is encrypted and accessed under strict controls.

🧠 Employee Training & Oversight

All staff and partners undergo periodic AML/KYC training, including:

• Mandatory onboarding certification
• Annual refreshers and scenario-based drills
• Updates aligned with regulatory changes

📋 Policy Updates

This AML & KYC policy is reviewed and updated annually or as needed due to legal or business changes. Significant updates will be posted on our site and communicated to users.

📬 Contact & Compliance Support

For questions, concerns, or to report irregular activity, contact us:

• Compliance Email: [email protected]
• Support Email: [email protected]
• Phone: +98 21 4420 5566
• WhatsApp: +98 912 345 6789

Support Hours: Saturday–Wednesday 09:00–18:00 | Thursday 09:00–14:00 (Iran Standard Time)